Customers need to know the Permata call center even more
The gem call center is certainly very useful when customers use it. This is because the regulations of the banking world are not as simple as imagined. If a person has not struggled in the banking world for a long time, then confusion will inevitably be felt in various aspects. This is not a good decision if the confusion is thought out on its own.
After all, the confusion of self-reflection does not solve the problem. Even searching on the Internet does not fully correspond. In these conditions, the best way that can be done is to contact the call center. If you contact the call center, you will definitely get a detailed answer.
But now most customers do not know when it is the right time to contact the call center. Do not contact the gem call center if you have any problems. CS offers a number of banking services, so you can contact them if you need these services.
The various services that are available in its call center
The customer complaints service is the first feature of a permata call. This is the most common type of service in the call center. Most people even think that this is the only advantage of the existence of PermataTel. Complaints that can be discussed by yourself are different. The first complaint concerns the lack of financial resources.
If you feel that money is lost in balance, contact the permata call center for further needs . PermataTel can also be contacted if you have questions about the various services offered by Permata. By interviewing by phone, the time to come to the bank can be shortened.
You can also contact this call center if you have various problems with an ATM card, such as lost or swallowed. In the event of such a problem, CS will temporarily block your ATM card to reduce the chance that the card will be used by irresponsible people.
Permata call centers can also be used if you want to know general information about banking. The first information that is very searchable is related to balance. Just by answering a few questions, your account balance will be mentioned. In addition to the balance, the amount of the last transaction is also mentioned.
You can also get some information about the product by contacting it. Gem himself actually has a lot of product services. These products include savings and credit cards. In addition, there are also product services that are not very common, for example, current accounts, loans, deposits.
If you are in a new city and are not very familiar with the city, it is also necessary to contact the permata call center . By contacting him, you can find out the nearest branch of Permata, which will make it easier to make problems. CS will also answer if you ask for the latest currency exchange rate.
The call center also serves transactions
In addition to providing a variety of information, call centers can also serve a variety of transactions. One of the most common transactions that can be made through PermataTel is transfers. The transfer itself is not only made to the first co-banks. The transfer can also be made to another bank.
In fact, the permata call center also provides a transfer function for digital wallets such as OVO and DANA. Some invoices and purchases can also be paid through the call center. One of the most common payments through PermataHel is credit card payments. In doing so, two pieces of information must be prepared.
The first data is account information, and the second data is credit card information. Account information is used as the party to pay, while credit card information is used as a payable invoice. Some installments can also be paid through this call center. The contributions themselves are like FIF and ACC.
In fact, other types of financial contributions can also be paid. But make sure the funding is the official finance in Indonesia. If it is not official, PermataTel may not offer a direct payment function for funding. For this type of finance, CS recommends transactions in the form of regular transfers.
Some invoices can actually be paid through PermataTel. The bill itself is very diverse, for example, for PAM Telkom. In fact, bills can also be made through the call center from education expenses to electricity. When paying the invoice, make sure that the required data is answered correctly. If it is incorrect, it may happen that the payment is even the wrong purpose.
This makes the money spent even without paying the bill. Finally, the presence of a call center also helps when buying several things. One of the most likely is an electronic pulse. However, make sure that the number you entered is correct. In addition, Permata Tel also helps with foreign currency purchases.
How to contact the Permata call center
Contacting the call center yourself is not a difficult thing. Everyone can definitely contact him on their own. There are different numbers for contacting PermataTel at home and abroad. This is because different costs have to be borne. If you are abroad, the tariff used is local.
If you contact domestically, there are three options depending on the type of service you have. Three types of options include PermataTel, Priority Banking and Preffered Banking. PermataTel is the most common type, because it can be used by anyone. But priority and prepaid banking is only for certain people.
Priority banking is intended only for customers who have met the criteria and belong to the priority category. As for pre-automatic banking, those who can contact him are only customers with premium services. If you want to contact the Permata Tel call center , you can call 1500-111. For priority banking services, you can contact 1500-100.
For prepaid banking services, you can call 1500-110. This figure will certainly be different if communication takes place abroad. But the division is still the same. When contacting abroad, you must also check whether to use permataTel, Priority Banking or Preffered Banking.
For PermataTel, the overseas number is +6221-1500-111. For priority banking, the overseas number is +621-1500-100. Finally, the number of predetermined banking abroad is +6221-1500-110. You can freely call all these numbers in 24 hours. This also solves the problem in the early morning hours.
Contact is not only by phone
You can not contact the Permata call center only by phone. There is an alternative way if you do not have electronic credit in stock. The first way that can be done is by e-mail.
Bank Permata itself has an official e-mail service at care@permatabank.co.id address. By contacting him, you can get answers for free. However, the waiting time for communication by e-mail is obviously slower than using the phone directly.
If you want it to be easier, you can also contact him through social media. Permata Bank’s official social media can be found on Twitter @PermataCare account. On Twitter, you can contact the account either via direct message (DM) or by mentioning questions to the account.
Do not be harmed, as you will not use the capabilities of the call center when you are faced with obstacles in the banking world. This would obviously be an unpleasant experience, given that contacting the call center yourself is not really a difficult thing. Therefore, be sure to save the contacts of the call center of the gem to the phone.